Privacy Policy

Scope

This statement is designed to inform you (the client, potential client, or site user) of Inherent Knowledge’s (IK’s) (“us”, “we”, or “our”) policy regarding the collection, use, and disclosure of information we receive from your interaction with our website, inclusive of all elements, and our forms, signups, newsletters and campaigns. By using this site or by using and entering information into this site, you agree to the collection and use of information in accordance with this policy. IK may disclose information received from your interactions with this site if IK reasonably believes that disclosure of such information is necessary to comply with law (including court and government orders, and civil subpoenas) or to facilitate IK’s agents and advisors so that they may provide their services to IK, and only under strict confidentiality restrictions.

Site Photos

The individuals featured on this site are not clients. They are models. The site design is not intended to purport that these individuals have considered, sought, or received coaching from any coaching organization, including Inherent Knowledge. Rather, their photos were selected to inspire others. These are real people. People who contribute to our world, to their families, to their communities, to their schools, to their places of employment. Like you, each one is powerfully unique and their contributions change lives. We’re always looking for new faces for our site. Contact us if you’d like to share your story!

Information Collection, Use, and Sharing

Site Activity (Non-personal Information)

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We may use this type of information to administer the Site and provide the highest possible level of service to you. We may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site, which, when in line with the preferences you have shared with us, may result in us providing you with information or advertising relating to our products or services. We may also use it to provide social media features and inform social media analyses. We share information about your use of our site with our trusted social media, advertising, and analytics partners. We have implemented use of Facebook Pixels, Google Analytics, and YouTube analytic features.

Cookies

Our website may send cookies to your computer or device, in addition to other similar technologies, in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your device while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You may have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser. You may read about the cookies currently used by our website host here: https://support.squarespace.com/hc/en-us/articles/360001264507

Third Party Links

The Site may contain links to third party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies with regard to privacy. We are not responsible for the privacy policies or practices of third parties.

Personal Information

When you contact us, sign up for our newsletter, or inquire about our services we ask you to provide us with certain personally identifiable information that can be used while assessing the suitability of a coaching or business relationship or to establish understanding and report at the start of a coaching or business relationship or to provide you with access to information. The information is maintained: 1) to support an uninterrupted stream of communication and to facilitate understanding; 2) for the marketing purpose of characterizing inquiries made by potential clients; 3) to evaluate the applicability and viability of past, current, and future services offered by Inherent Knowledge; and 4) to facilitate and process any commerce occurring on the site (including fraud screening).

Simply, your information can help us stay in contact with you, serve you, and understand how to better help you, our clients, and our future clients. Personally identifiable information may include but is not limited to names; addresses; demographics; personal and business telephone numbers; email addresses; information entered into form fields on the site, such as for setting up initial phone calls, making inquiries about our service, or subscribing to our newsletter; information you knowingly transmit to us using technology or to participate in social media accounts involving our brand; or any other information requested and deemed necessary to support the needs listed above. Information you enter on this Squarespace site will be transferred to IK via Google Gmail email services or will be accessed by IK through MailChimp Audience services. Sharing of information you provide beyond IK employees and the third parties previously stated will only occur as listed in this policy and when necessary to engage and inform third parties who require the data to provide their services, such as consulting services, data management services, and so forth, to IK. This policy will be updated when this sharing will occur. Information collected by Squarespace, Google Gmail, or MailChimp is governed through their respective privacy policies. Inherent Knowledge exercises no control over these third-party sites and their privacy practices. IK will not share your personal information with unrelated third parties.

Security

We take precautions to protect your information; however, no exchange of data over the Internet can be considered 100 percent secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers/backup devices in which we store personally identifiable information are kept in a secure environment or are appropriately password protected. This all said, we recommend that you contact us via other means if you are not comfortable sharing your sensitive data online. If you opt out of sharing data online, you may not be able to receive the same benefits or services as other Site users or clients.

Children

To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.

Updating Your Information

If you opt-in to our mailing list, the option to unsubscribe will be included in every email. You may access and correct your personal information and privacy preferences by contacting us via email through our Standards and Compliance Manager.

Changes to This Privacy Policy

IK may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the website with a new date. You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications.

This Privacy Policy and the privacy practices of IK will be subject exclusively to the laws of the State of Washington within the United States. IK makes no representations that this policy and its practices comply with the laws of any other country, even when IK’s policies may incorporate best practices from other laws or countries.

Contact Us

If you have any questions about this Privacy Policy, please contact our Standards and Compliance Manager.

 

Policy last updated/effective: 26 May 2020